Privacy Policy

Last updated: March 30, 2025

AskAir is a service operated by the French company Kercambre, located at 11 bis rue Faraday, 75017 Paris, SIRET 877856435. We value your privacy and are committed to protecting your personal data with transparency and care.

1. Who We Are

AskAir is owned and operated by Kercambre, a French SAS company. For any privacy-related inquiries, you can contact us at: connect@askair.ai.

2. What Data We Collect

We only collect the results of document extractions performed by users.
We do not store the original documents uploaded to our platform.

We may also collect:

  • Account information (name, email, company name)
  • Billing data (processed via third-party providers)
  • Usage logs and metadata
  • IP address and technical data
  • Navigation data (through cookies and analytics)

3. Use of Third-Party APIs

By using AskAir, you agree that your documents may be temporarily transmitted to third-party APIs for processing:

  • OpenAI (USA)
  • Anthropic (USA)

These services are used strictly to perform the extraction you requested. We do not store the source documents, only the structured data extracted from them.

4. Purpose of Data Processing

We process your data to:

  • Provide access to AskAir services
  • Display and save extraction results
  • Improve and optimize our service
  • Manage customer support and billing
  • Send product or marketing communications

5. Cookies and Analytics

We use cookies and tracking technologies to understand how users interact with our platform:

  • PostHog (product analytics)
  • Vercel Analytics (site performance)

You can control cookie usage through your browser settings.

6. Where Your Data Is Stored

Your data is stored in our NEON database, with servers located in the European Union whenever possible. Some data may be processed outside the EU (e.g., in the USA), under standard contractual clauses or other GDPR-compliant safeguards.

7. Marketing Emails

We may send you emails about product updates, improvements, or promotions.
You can unsubscribe at any time by clicking the link in the email footer.

8. Data Retention

  • Extraction results: retained as long as your account remains active
  • Account data: kept until account deletion
  • Analytics data: kept according to each provider's default policy

9. Your Rights (GDPR)

Under the EU General Data Protection Regulation (GDPR), you have the right to:

  • Access your data
  • Rectify inaccurate data
  • Request data deletion
  • Request data portability
  • Object to data processing

To exercise your rights, email us at connect@askair.ai. We will respond promptly.

10. Changes to This Policy

We may update this policy from time to time. Any significant changes will be posted on this page. We encourage you to review it regularly.

11. Governing Law

This policy is governed by French law. In the event of a dispute, the courts of Paris, France shall have exclusive jurisdiction.

By using AskAir, you acknowledge that you have read and understood this Privacy Policy.